John Steel's delivery, it ensures! Depending on your needs, there is a suitable solution.
- Delivery boost: D + 3 working days in metropolitan France (paying option)
- Classic delivery: D + 8 worked in metropolitan France (option included)
- Delivery eco: D + 15 worked in metropolitan France (option generating an immediate reduction on your order)
PS: 2 additional days may be required for any delivery Belgium, Germany, Luxembourg, Spain, Italy, Netherlands, United Kingdom.
We have chosen the carriers TNT, DPD and FRANCE EXPRESS to ensure you the best delivery conditions.
When checking out, you're given the option to add 2 addresses : a billing address and a shipping address, in case you need your package shipped to work, your neighbor's, etc.
When your package has been dispatched, your package should be delivered to you the next day before 18:00 (or the following day for places that are not as easily accessible).
The delivery person will ship directly to address that you indicate. A signature is required. If no one is present to receive the package, you can schedule a new delivery time by calling the customer service :
- TNT at +33(0)825 033 033 or online at https://www.tnt.com/express/fr_fr/site/home.html
- DPD online at http://www.dpd.fr/particuliers
- FRANCE EXPRESS online at http://www.france-express.com/
It’s your responsibility to ensure the state of your order when delivered. All damaged parts (alleged or proved), must be given back to the delivery person.
Pick-up at John Steel headquarters
If you wish to pick up your order directly at the John Steel headquarters located at 13, rue Mittlerweg, Colmar 68000, please contact us directly.